Shipping policy
At HowliPaws, we work hard to get your order to you as quickly and safely as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
During high-demand periods, processing may take slightly longer.
Shipping Times
United States
Estimated delivery time: 5–12 business days
International Orders
Estimated delivery time: 7–18 business days
Shipping times may vary depending on your location, customs processing, weather conditions, and carrier delays.
Shipping Costs
- Free Shipping on all orders over $39 USD
- Orders below $39 are charged a standard shipping fee at checkout.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can follow your package in real time.
Please allow 2–5 days for tracking information to update.
Delayed or Lost Packages
While most orders arrive on time, delays can occasionally occur due to shipping carriers or customs.
If your package appears lost or significantly delayed, please contact us at:
support@howlipaws.com
We’ll do our best to help resolve the issue quickly.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order.
HowliPaws is not responsible for orders shipped to incorrectly entered addresses.
Customs & Import Fees
International customers may be responsible for customs duties, taxes, or import fees depending on their country’s regulations.
Contact Us
If you have any questions about shipping, feel free to contact us at:
support@howlipaws.com
Thank you for shopping with HowliPaws 🐾